Data Protection & RICA Mandates
SolidHope Tech (Pty) Ltd respects your privacy and is committed to protecting your personal data in strict compliance with the Protection of Personal Information Act (POPIA).
To provision ISP services, engineer VoIP lines, and ship LTE hardware, we collect:
As an ISP, we must share your physical address and contact details with underlying Fibre Network Operators (e.g., Vumatel, Openserve) strictly for the purpose of dispatching technicians to install the physical line at your premises. We do not, and will never, sell your data to marketing agencies.
Your ClientZone passwords are cryptographically hashed using bcrypt. We utilize industry-standard firewalls, SSL/TLS encryption, and secure Radius servers to protect your network telemetry and account access.